Graduate - Jenna Neeson

About:

I have a keen interest in the event industry and have spent a great deal of time working at various music festivals. Through university I have had the opportunity to become an event manager to our own charitable events which have been a huge success. I look forward to pursuing my love of events and learning more about the industry.

I have an exceptional eye for detail and put immense effort into each project that I work on, achieving memorable and successful results that captivate stakeholders. I also have excellent people and communication skills which is essential when building and nurturing relationships with both clients and stakeholders. I am highly organised and very efficient with the ability to work effectively under pressure which creates positive experiences for all who work with me.

EDUCATION
BA (HONS) INTERNATIONAL FESTIVAL & EVENT MANAGEMENT WITH ENTREPRENEURSHIP
Edinburgh Napier University
2017-2021, Second Class Honours (1st Division)
Throughout my degree I have received merit in modules such as:
Event Design & Experience, Marketing, Accounting, Food & Wine Gastronomy, Event Environments, Event Delivery, Wine Studies, Facilities Planning, Accounting for Business, Intercultural Organisational Management & Leadership and Innovation in addition to all entrepreneurship modules.

SVQ3 CUSTOMER SERVICE SCQF LEVEL 6
West College Scotland
2014-2015
Modern Apprenticeship undertaken whilst employed by EE.

RELEVANT EXPERIENCE
STORE MANAGER/ HOT! TANNING SALON
September 2020 - Present
Recruiting, training, supervising and appraising staff whilst ensuring sales targets are met. Maintaining statistical and financial records and overseeing pricing and stock control. Creating and maintaining relationships with stakeholders.
Due to my success in the assistant manager role, I was promoted to manager after merely two months working for the company. The salon is consistently busy and fast paced and the store is constantly in the top 3 for sales and customer experience within the company.

SITE CONSTRUCTION & CS TEAM MEMBER / PINK MOON CAMPING
Summer 2019
Building and decorating tents, marquees and tipis for the Isle of Wight Festival. During the festival I assisted clients in VIP and Luxury VIP Camping Areas ensuring the seamless experience of VIP treatment throughout the festival.
I was Team Leader and managed a small team within VIP. The team received an abundance of positive feedback from clients.

ADDITIONAL QUALIFICATIONS
- VIRTUAL EVENTS LANDSCAPE – CVENT
- LEVEL 2 FOOD HYGIENE AND SAFETY FOR CATERING
- SCOTTISH CERTIFICATE FOR PERSONAL LICENCE HOLDERS
- SCOTTISH LICENCING TRAINING
- ESSENTIAL HEALTH AND SAFETY TRAINNING
- ESSENTIAL HOSPITALITY TRAINING
- ESSENTIAL BAR TRAINING

VOLUNTEERING & AWARDS
As part of my degree, I have taken the role of event manager for several events, raising substantial amounts for charities such as Children First and Breast Cancer Now. The events were a huge success and were not only graded at Merit level pass but received excellent feedback from attendees.
I have been awarded the title of ‘Dementia Friend’ by The Alzheimer’s Society in order to change how the nation thinks, acts and talks about dementia.
I also hold a Gold Duke of Edinburgh Award, a Caritas Award and a Saltire Award for my aids to charities in my local community.

VIRTUAL MEETINGS & EVENTS
During the Covid-19 Pandemic it has been essential to understand and develop my knowledge of virtual events and meetings. For my dissertation I have hosted large group studies and interviews via zoom and Microsoft Teams which has expanded my knowledge on hosting small virtual events and developed my knowledge of the systems. Additionally, I have completed the ‘Virtual Events Landscape’ course, hosted by CVENT to gain an understanding of large virtual events.

COMPUTER SKILLS
I am competent on Microsoft Office and iWork. I have experience in creating engaging social media platforms. In addition to this, I have experience with
Webex, Zoom and Microsoft Teams. Furthermore, I have experience in operating Resdiary and Resort Suite.

LANGUAGES
I am fluent in English and speak a moderate level of Spanish and French.

References available upon request.