FAQs

Users of the site

What is The Events Directory?
Your free to use, go-to place for all things events.
This isn’t just another listing site, our suppliers come recommended by other event professionals, giving you access to the best that the industry has to offer.

Does it cost to use the site?
No – the site is free to use and search.
All the suppliers that are featured on the site pay a small admin fee to be listed.

What is a shortlist?
When searching the site you can create a shortlist of suppliers by clicking ‘add to shortlist’ when you like the look of a supplier.
You can create multiple shortlists if you have numerous projects on the go and can share these lists with anyone outside of the site for them to review.
You need to create a user profile to do this by registering an e-mail address and a log-in password on the Shortlist page. This information is not used for any marketing purposes.

Can you guarantee that all the suppliers listed will do a good job?
We rely on all of our members to only recommend the suppliers that they know and trust, therefore reducing the risk, or using errant companies. We cannot offer any guarantees, however if there are any issues with suppliers, please let us know at hello@theeventsdirectory.com and we will look into it for you.

What if a supplier doesn’t do a good job? How do I complain?
In the unlikely event there are any issues with suppliers, just drop us an email at hello@theeventsdirectory.com to raise a query/complaint.
We will look at each complaint individually and contact both the client and supplier to discuss the matter.
It’s in everyone’s interests to only keep the best of the best on the site so that everyone has peace of mind when booking a company or individual.

Do you have a feedback process?
We don’t run a system where clients can give the suppliers a rating/feedback once they have been used. If you’d like to share feedback please send your comments through to hello@theeventsdirectory.com and we can add your testimonial to their page. Recommendations can only be given by other suppliers on the site.

Suppliers

How do I register my company on the site?
It’s quick and easy – join us here.

How much does it cost to get my company listed on the site?
There is an annual admin fee of £124.99 to be listed, which is payable on sign up.

How does the recommendation process work?
The site started with our little black book of tried and trusted suppliers, built over 30 years of working in the industry. Once they were listed, they then recommended and recommend their favourite individuals and suppliers.
Every time a supplier is listed they are asked to share details of their most highly recommended companies, continuing to build a network of the best in the industry.
The more recommendations, the higher up the listings you appear.

How do I manage my page?
Once registered you can log in to your account and update your page at any time – add pictures and videos, recommend others, add testimonials. Your profile is your opportunity to showcase the best your company has to offer.

Can we also use the site?
Absolutely! The site is for everyone. You can search for freelancers to bolster your team, technicians to join you on site, local crew as extra pairs of hands… whatever you need!